Patient Portal

Please click here for patient portal access:

Patient Portal Registration

You can register a patient portal account by accepting the invitation email sent by Upstate Mental Health once you have completed the New Patient Registration forms and have been accepted as a patient. For demonstration purposes only, the below images show ABX Community Hospital instead of Upstate Mental Health.


Note :

If you have not received the invitation email,

Once you have the invitation email, follow the steps below to register your account.

Step 1:

DOB verification is done to confirm that you are authorized to access this patient’s medical records.


Note:

Make sure that you enter DOB in the format mentioned in the form. For example, if your DOB is June 20, 1990, enter ‘06/20/1990’ (for mm/dd/yyyy format)

If you get date of birth mismatch error, there is a possibility that an incorrect Date of Birth is entered by your practice. Contact your practice for correcting it.

Step 2:


Note:

If the username that you have entered is already in use, you will be asked to enter a different name.

Please remember the username and password. In case, if you forgot the password, use the ‘Forgot Password’ link on https://charmphr.com/ to reset your password.